RESUME
Creative Marketing Director | Brand Strategist | UX & Business Growth expert
Salt Lake City, UT | sienawanlass@gmail.com | 801-910-3938
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siena wanlass
Dynamic and results-oriented Marketing Director with over 15 years of experience leading cross-functional marketing initiatives, executing strategic brand campaigns, and scaling operational systems. Proven expertise in directing creative teams, managing multimillion-dollar campaigns, and leveraging market research, automation, and content systems to drive growth. Exceptional communicator with a strong foundation in psychology, human factors engineering, and consumer behavior. Committed to delivering high-impact solutions in fast-paced, mission-driven environments.
Below is a detailed view of my career journey, with results-driven leadership across both creative and analytical domains.
High-Level Brand strategy & Growth
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Salt Lake City, UT | June 2010 to May 2025
Led the end-to-end development of CarSoldForCash.com’s brand and marketing strategy, driving exponential business growth.
Brand Strategy & Market Expansion: Conceptualized and executed a comprehensive branding and marketing strategy from the ground up, more than doubling company revenue within a year.
Digital Presence & Performance Marketing: Spearheaded the development of the company’s website and online advertising infrastructure, collaborating with designers and ad agencies to establish a high-impact, conversion-driven digital presence.
Customer Acquisition & Revenue Optimization: Integrated CRM, lead submission, and SEO strategies to enhance customer engagement, streamline workflows, and maximize ROI on paid search advertising.
Scalable Growth & Operational Efficiency: Developed and implemented data-driven marketing processes that increased lead quality, customer satisfaction, and operational efficiency, positioning the company as a market leader in the cash-for-cars space.
Key Results:
️ Tripled company revenue within 12 months.
️ Established a strong, scalable online brand presence from the ground up.
️ Optimized customer management and lead generation systems to enhance efficiency and profitability.
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Salt Lake City, UT | October 2008 to March 2012
Led a company-wide rebrand and market positioning strategy that contributed to the first profitable quarters in Groove Satellite & Entertainment’s history.
Brand Strategy & Market Positioning: Developed and executed a high-impact rebrand and positioning strategy, enhancing advertising, sales, and partnership efforts to drive record-breaking revenue growth.
Multi-Channel Marketing Leadership: Managed website design, online advertising, radio, billboards, bus wrap advertising, sales kiosks, sponsorships, and promotional events, ensuring brand consistency and audience engagement across all platforms.
Strategic Partnerships & Co-Branding: Spearheaded high-profile partnerships and promotional collaborations with major organizations, including:
️ Utah Jazz (NBA)
️ Boise State University
️ Larry H. Miller Group
Megaplex Theaters
️ Tour of Utah
️ Dish Network & DIRECTV
️ Furniture Warehouse
Experiential & Retail Branding: Designed and managed immersive brand activation spaces, such as:
Groove Lounge at Energy Solutions Arena (Now Delta Center)
Groove Megaplex VIP Lounge & Theater
Furniture Warehouse Home Theater Retail Space
Key Achievements:
️ Executed a brand transformation that led to the company’s first profitable quarters.
️ Secured and managed high-value partnerships that enhanced brand visibility and credibility.
️ Orchestrated large-scale marketing campaigns that drove engagement and market expansion.
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Salt Lake City, UT | August 2012 to July 2013
Led high-level brand strategy and marketing initiatives for domestic and international clients with expansive online audiences, driving growth, engagement, and revenue expansion.
Brand Strategy & Market Growth: Provided strategic brand direction, consultation, and positioning for businesses seeking new market opportunities and digital expansion.
Multi-Channel Marketing Leadership: Directed cross-functional marketing initiatives across affiliate sales, social media, sponsored content, and digital advertising, ensuring cohesive and high-impact brand execution.
UX & Conversion Optimization: Developed an innovative UX analysis and grading system to evaluate client websites and digital media performance, improving user experience, engagement, and conversion rates.
Team Leadership & Cross-Department Coordination: Collaborated with designers, developers, and marketing strategists to create data-driven, customer-centric marketing campaigns that maximized ROI.
Key Achievements:
️ Consulted on brand positioning and market strategy for major clients with large digital footprints.
️ Designed a UX review and grading system that provided actionable insights for optimizing client websites.
️ Spearheaded growth marketing initiatives that enhanced brand visibility, audience engagement, and revenue potential. text goes here
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Independent | January 2005 to Present
Advises mission-driven startups and growth-focused brands on brand strategy, content systems, and market positioning.
Develops and implements scalable backend marketing operations, including referral funnels, lead nurturing, and webinar infrastructure.
Specializes in brand voice development, strategic messaging, and consumer psychology integration.
Led the creative direction, scripting, and production of high-impact campaigns for digital and social platforms.
Supports clients in refining brand architecture, launch strategies, and consumer engagement models to increase visibility and drive conversion.
Human Behavior + UX Insight
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Salt Lake City, UT | January 2014 to October 2014
Advanced research in human cognition, decision-making, and automation, specializing in human factors psychology and automated driving systems.
Cognitive Science & Automation Research: Conducted in-depth research on human memory, cognition, and decision-making in automated environments.
Cutting-Edge Technology & Experimental Methods: Utilized EEG and eye-tracking technology to analyze cognitive load, attention, and human interaction with automation.
Published Research Contribution: Submitted a thesis on heuristics, decision-making, and automation for future inclusion in Dr. Frank Drews’ Human Factors publication.
High-Impact Research Collaborations: Assisted in AAA-funded Automated Driving Research Laboratories under Dr. Frank Drews and Dr. David Strayer, contributing to industry-leading studies on human interaction with autonomous systems.
Key Achievements:
️ Conducted advanced research on cognitive load, automation, and human decision-making.
️ Developed expertise in EEG and eye-tracking technology for human factors analysis.
️ Contributed to a thesis for future publishing in a leading human factors research book.
️ Worked in cutting-edge automated driving research labs with renowned cognitive psychologists.
creative & Aesthetic Direction
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Salt Lake City, UT | July 2006 to October 2007
Drove high-level fashion buying, celebrity trend forecasting, and wholesale strategy for a rapidly growing e-commerce retailer.
Celebrity Trend Analysis & Market Research: Identified and analyzed emerging celebrity fashion trends to curate high-demand, trend-forward product selections for the brand.
Wholesale Buying & Vendor Negotiations: Led strategic product sourcing by attending industry conventions, negotiating wholesale deals, and forecasting inventory needs to align with market demand and celebrity influence.
Brand Growth & Competitive Strategy: Developed high-impact buying strategies that positioned ShopJuicy.com as a go-to destination for celebrity-inspired fashion.
Retail Merchandising & Product Curation: Created trend-driven collections that capitalized on celebrity influence, red carpet trends, and pop culture moments to maximize sales and brand engagement.
Key Achievements:
️ Pioneered the role of "Celebrity Fashion Researcher" to bridge the gap between Hollywood trends and retail strategy.
️ Sourced and curated top-selling celebrity-inspired fashion pieces that elevated brand identity and revenue.
️ Negotiated key wholesale deals and managed vendor relationships to drive inventory profitability.
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Orem, UT | April 2008 to March 2010
Award-Winning Makeup Artist & Personal Stylist specializing in high-end beauty, luxury cosmetics, and personalized shopping experiences.
Luxury Beauty & High-Impact Branding: Represented MAC Cosmetics and Nordstrom’s prestige beauty division, delivering top-tier makeup artistry, skincare consultations, and personal styling services.
Personal Shopping & VIP Client Services: Provided personalized beauty and wardrobe styling for high-profile clients, curating luxury makeup and fashion recommendations tailored to individual needs.
Event & Runway Experience: Designed and executed editorial, runway, and event makeup for special occasions, brand campaigns, and corporate collaborations.
Award-Winning Creativity & Innovation: Recognized as Most Creative Makeup Artist in the Region, showcasing trendsetting techniques and groundbreaking artistry in luxury beauty.
Key Achievements:
️ Awarded “Most Creative Makeup Artist” in the region for innovative artistry and industry-leading techniques.
️ Built a loyal clientele through high-touch personal styling, luxury shopping experiences, and customized beauty consultations.
️ Elevated the in-store brand experience, increasing product sales and customer satisfaction through tailored beauty and fashion services.
Business Foundations & Sales Strategy
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Salt Lake City, UT | February 2007 to December 2007
Managed high-pressure bridal sales, client relationships, and executive-level projects in a fast-paced, luxury retail environment.
Bridal & Retail Client Management: Provided white-glove service to bridal retailers and their clients, ensuring seamless order fulfillment, issue resolution, and top-tier customer experience.
Executive-Level Project Support: Regularly assisted the CEO and executive team with exclusive, high-impact projects, reinforcing trust and leadership in high-stakes situations.
Customer Retention & Relationship Tools: Designed and implemented client relationship tools to enhance customer retention, satisfaction, and repeat business.
Industry Trade Show & Fashion Event Management: Represented Raylia Designs at major industry trade shows and fashion events, supporting the executive sales team, managing retail client experiences, and coordinating talent interactions.
Operations & Communication Leadership: Managed the company’s email inbox single-handedly, ensuring timely, professional, and effective communication across all business operations.
Key Achievements:
️ Trusted by the CEO & Executive Team to manage high-priority projects.
️ Developed client retention strategies that enhanced customer loyalty.
️ Led on-site support at major industry events, elevating brand presence and client engagement.
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Salt Lake City, UT | May 2005 to February 2006
Developed and executed the national Artist Endorsement Program that transformed the company’s financial trajectory, enabling it to pay off its manufacturers and close without major financial struggles.
Artist Relations & Endorsement Strategy: Designed and led the Artist Endorsement Program, developing application processes, contact procedures, and strategic partnerships that positioned Knucklehead Guitar Strings as a go-to brand for professional musicians.
Retail & Wholesale Sales Expansion: Conducted outbound sales to music shops and retailers, securing new distribution channels and high-value retail accounts to expand brand reach and revenue.
Sales & Brand Management: Maintained consistent outbound communication with hundreds of bands and retail partners, ensuring brand visibility, artist loyalty, and sales growth.
Executive-Level Impact: Created a scalable artist endorsement strategy that directly contributed to the company’s ability to resolve financial obligations and exit the market without major losses.
Key Achievements:
️ Promoted to Artist Endorsement Manager after successfully expanding program reach.
️ Transformed the Artist Endorsement Program into a profitable success, securing key artist partnerships.
️ Developed a strategic sales and endorsement model that enabled the company to settle debts and close on solid financial footing.
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Logan, UT | August 2004 to May 2005
Delivered top-tier technical support and customer service, earning a 100% score on randomized recorded performance reviews—the first representative to achieve this in the manager’s leadership experience.
Customer Experience & Technical Troubleshooting: Provided expert-level support for ICON Health & Fitness products, assisting customers with technical troubleshooting, product guidance, and issue resolution.
Performance Excellence & Quality Assurance: Achieved a perfect 100% score on randomized performance reviews, setting a new benchmark for customer service excellence within the company.
Communication & Problem-Solving: Consistently maintained exceptional customer satisfaction ratings through clear, solution-oriented communication and technical expertise.
Key Achievements:
️ First representative in manager’s experience to score 100% on all recorded QA performance reviews.
️ Provided exceptional customer experiences, reinforcing ICON Health & Fitness’s reputation for top-tier service.
️ Demonstrated rapid problem-solving and technical proficiency, improving customer satisfaction and retention.